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We have a variety of different health care team members that provide service to you and your pet. Ranging from client services representatives to registered veterinary technicians, from veterinary assistants to kennel techs /attendants, and from veterinarians to Practice Manager groomers, each person is thoroughly trained to handle your needs and those of your pet. Some of these positions require college training and licensure, such as a veterinarian or veterinary technician. This is the equivalent of a nurse in a medical office or hospital. Even those who are not college trained receive extensive on-the-job training, and all team members are required to attend in-house team meetings and training sessions as well as off-site continuing education seminars.
We're here to help you and your pets, so please don't hesitate to ask us questions, we're happy to answer any questions you may have.
Our team members and especially Dr. Hans are willing to provide seminars to any organization on an availability basis. We are often seen at various 4-H, scouting, or school groups doing anything from career discussions to demonstrations on pet care or training, often with a few furry friends in tow. If your group is interested is scheduling a demonstration or hospital tour, please contact our office manager, Robin.
You may also meet a student observer, high school intern, or volunteer when you are here. We try to make ourselves available to people who want a chance to see "behind the scene" activity to help them decide about careers in veterinary medicine. Sometimes we will also have veterinary students (called externs) doing part of their school work at our hospital.
If you want information on employment opportunities, click on "Other Features" at the left, then "Employment." Send us a resume to keep on file!
Practice Administrator: Robin S. Hood joined the New Carlisle team in June of 2016 after moving back to the South Bend area from Texas to be closer to family here. She brings with her 19 years of veterinary experience in both technical/medical and business administration and management of veterinary practices. She attended Oklahoma State University and is a former professional golfer, having played on the LPGA Tour for 10 years. For many years she has fostered dogs for rescue organizations to be their bridge to a better life and a permanent home. Her hobbies include photography, golf, DIY projects and spending time with family/friends. She shares her heart and home with her partner and their dogs and cats.
Brooke Hicks is one of our client services representatives and joined us in July of 2018. She came to us with veterinary experience and has quickly become a wonderful addition to our team. She has a big smile and a big heart for people and animals. She is married with 2 young children and has 1 dog.
Ashley Deforest, RVT. Ashley join the NCAC team in September of 2016 and came to us as a Registered Veterinary Technician with over 5 years of experience. She graduated from Brown Mackie college in 2011. She enjoys all aspects of her work but has a special affinity for our feline friends and feline nutrition. She was married in the fall of 2017 and she and her husband Dustin share their home with 2 cats and a dog.
Paige McGinnis is one of our new assistants having joined our team in August of 2018. She has brought with her a passion for animal care and learning the latest medical techniques. She is excited to be part of a wonderful team of technicians and assistants and to learn from. She shares her home with 3 dogs and she also has a horse. She has a high drive to help people and animals and has a special interest in client education.
Kourtney Keck is one of our kennel assistants and joined our team in September of 2018. She brings with her a solid work ethic and big heart for the animals in her care. She lives right here in New Carlisle and has 2 dogs, 2 cats and 2 parakeets. She has also fostered dogs and cats to help them prepare for their new home. Welcome Kourtney! We're so happy to have you join our team!
Melissa Florian is one of our kennel assistants. She worked here originally 10 years ago and just recently re-joined our team! We're so happy to have her back, she now has a new baby boy. She's been involved with 4H for 19 years and raises cattle and pigs.